Our Guarantees
“>Delivery
We offer free shipping for all orders in mainland France from 60 euros of purchases via the So Colissimo – La Poste service without signature.
The standard delivery time observed for an order is 72h: 24h for the preparation – shipping of your order by our services (working day – excluding weekends and public holidays) then 48h for delivery to your destination via our carrier.
For all orders not meeting these criteria, we offer you the negotiated delivery rates with our carrier:
€5.90 Colissimo without signature in 48h
€7.90 Colissimo with signature in 48h €7.90 Colissimo International Europe without signature |
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If you order on… | You receive your order on… | ||
Monday | Before 5am | Following Thursday | |
After 3pm | Following Friday | ||
Tuesday | Before 5am | Following Friday | |
After 3pm | Following Saturday | ||
Wednesday | Before 5am | Following Saturday | |
After 3pm | Following Monday | ||
Thursday | Before 5am | Following Monday | |
After 3pm | Following Tuesday | ||
Friday | Before 5am | Following Tuesday | |
After 3pm | Following Thursday | ||
Weekend | Following Thursday |
“>3 Samples of Your Choice
To thank you for your order, 3 samples will be offered to you free of charge so you can discover the fragrances of Maison Jacomo Paris. In order to comply with the regulations in force under the climate law of July 1st, 2022, you must select the 3 desired samples at the cart stage for them to be included in your order. Samples cannot be sold.
“>Secure Payment
We accept CB or PayPal payments. All your payments are secured and guaranteed thanks to 3D Secure technology and double authentication from your banking institution. Shop with confidence on Jacomo Paris with the guarantee of maximum security! Jacomo Paris pays close attention to security issues regarding online payment. Your banking data is transmitted to our server in encrypted form via the SSL (Secure Socket Layer) protocol and transferred in a fully secure environment to our banking partner, Société Générale. They are never stored.
If you encounter difficulties paying for your order, our Customer Relations service is at your disposal at 0800 590 008 (free number from landline and mobile) to assist you or to make your payment with you by phone.