Our delivery guarantees

Two options are available with Chronopost for the delivery of your parcels:

- Chronopost express with signature

- Chronopost express pick-up relay

*Guaranteed next-day delivery before 1 p.m.: if you place your order before 4 p.m., Chronopost will deliver your parcel within 2 working days.
As soon as the parcel is picked up, Chronopost undertakes to deliver it the next day before 1 p.m., subject to weather conditions and any access difficulties.

Free Colissimo delivery for orders over €60 in France and Belgium

In France, shipping costs are 6.90€ by Chronopost. For all orders over 60€, shipping is free.
These prices are valid in France only.

In Belgium, shipping costs are €7.90 by Chronopost. For orders over €60, shipping is also free.

An easy return

If a product does not suit you, if it does not conform to your order or if it is damaged, simply follow the returns procedure detailed below:

You have 7 working days from receipt of the parcel to return the product(s) ordered.

The product(s) must be returned complete, unopened and unused in its (their) original packaging.

The return address is :
Vabel Développement, Retour E-commerce, Rue du Vertuquet - 59960 Neuville en Ferrain - France.

We will reimburse you as soon as possible upon receipt of the return.

Secure payment

We accept CB or PayPal payments. All your payments are secure and guaranteed thanks to 3D Secure technology and double authentication by your bank. Shop with confidence at Les Wouf, with maximum security guaranteed! Les Wouf pays close attention to security issues concerning payment on the Internet.

If you are having difficulty paying for your order, our Customer Relations department is available on 0800 590 008 (toll-free from landlines and mobiles) to assist you or to help you make your payment by telephone.